Your RockOn Membership works across all RockOn brands and locations.
One account gives you access to order history, pricing tiers, and loyalty benefits everywhere we operate.

Regular Customer

Overview:
A free account designed for homeowners and everyday buyers.

Requirements:

• Create a registered customer account with the following information

  • First Name
  • Last Name
  • Email
  • Phone
  • Address

  
  

Benefits:

• Online ordering

• Order history across all locations

• Saved carts and favorites

• Email receipts and delivery notifications

• Access to standard retail pricing

VIP Customer

Overview:
Our loyalty tier for engaged and repeat customers who actively support our community.

Requirements:

• Registered customer account

• Minimum purchase activity and/or loyalty threshold

• Submit at least ___ verified product reviews per year (honest feedback encouraged; rating may be positive or negative)

Benefits:

• Preferred pricing on select products

• Early access to seasonal inventory

• Exclusive promotions

• Priority customer support

• Occasional loyalty rewards

Note:
VIP status may be reviewed annually based on account activity and engagement.

Business Member

Overview:
Designed for contractors, landscapers, and trade professionals.

Requirements:

• Registered account

• Business name provided

• Basic business verification (if required)

Benefits:

• Business pricing tier

• Ability to request quotes

• Tax-exempt setup (where applicable)

• Project-based order notes

• Option to store payment methods on file

Business Pro

Overview:
Our highest tier for verified, high-volume trade professionals.

Requirements:

• Approved Business Member account

• Business verification (license, EIN, or supporting documentation)

• Established purchasing history or volume threshold

Benefits:

• Best available pricing tier

• Volume-based discounts

• Priority delivery scheduling (when available)

• Access to Pro-only products or bulk quantity discounts

• Dedicated account notes for job tracking

• Optional statement billing or approved payment terms

Note:
Business Pro status is subject to verification and ongoing account review.